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Fraud Alerts

Keep Up with the Latest in Fraud

Check here to stay informed of the latest fraud alerts, debit card restrictions, and more. If you suspect fraud on your account, notify us immediately at 859-231-9300 ext 1241 or 800-432-7393.

Click here for the latest Fraud Protection Videos.
Click here to learn more about Fraud Protection.


December 19, 2013

Target Stores: 40M card accounts may be breached

Target reported that about 40 million credit and debit card accounts may have been affected by a data breach that occurred just as the holiday shopping season shifted into high gear.

The Target chain said that accounts of customers who made purchases by swiping their cards at terminals in its U.S. stores between Nov. 27 and Dec. 15 may have been exposed. The stolen data includes customer names, credit and debit card numbers, card expiration dates and the three-digit security codes located on the backs of cards. The data breach did not affect online purchases.

If there is an attempt to use your card from a location outside your usual area or to make a non-typical purchase, you may receive a call from our Fraud department asking if the transaction is legitimate. As an additional safeguard, member cards that may have been affected have already been blocked and re-issued. Those members who are affected should receive a new card within 7-10 business days.

It is important for you to do your part to protect yourself by monitoring your account for fraudulent activity on a regular basis. If you notice a fraudulent charge on your account, please notify us immediately by calling 859-231-9300 ext. 1241 or 800-432-7393.


July 31, 2013

New Retail Breach Reported

Harbor Freight Tools, a U.S.-based chain of 400 retail tool stores, has reported a breach against its payment processing system.

The Calabasas, Calif.-based company says in a statement that it was advised by several credit card companies that it may have been the target of a cyber-attack. Upon investigation, the company confirmed the attack, but it is providing few details about the incident.

If there is an attempt to use your card from a location outside your usual area or to make a non-typical purchase you may receive a call from our Fraud department, asking if the transaction is legitimate. As an additional safeguard member cards that may have been affected have been blocked and re-issued. Those members who are affected should receive a new card within 7-10 business days.

It is important for you to do your part to protect yourself by monitoring your account for fraudulent activity on a regular basis. If you notice a fraudulent charge on your account, please notify us immediately by calling 859-231-9300 ext 1241 or 800-432-7393.


May 08, 2013

Temporary Debit Card Hold Hoax

There have been reports of members receiving an automated phone call that tells them that their card is temporarily on hold or deactivated for security purposes and to press 1 to unblock. After the member presses 1, it asks them to enter their card number. These calls are bogus and not from Greater Kentucky Credit Union. Please do not enter your information. If you received the call and entered your information, please contact the credit union immediately.

Please note: We will never contact you to ask for your debit card or checking account number. If anyone contacts you requesting this or other personal information by phone, text, or email, please contact us immediately.


April 26, 2013
Louisville Area Currently Experiencing Another Wave of Debit Card Fraud

Financial institutions in the Louisville area are currently experiencing high volumes of debit card fraud. If there is an attempt to use your card from a location outside your usual area or to make a non-typical purchase you may receive a call from our Fraud department, asking if the transaction is legitimate. As an additional safeguard member cards that may have been affected have been blocked. Those members who are affected should receive a new card within 7-10 days.

It is important for you to do your part to protect yourself by monitoring your account for fraudulent activity on a regular basis. If you notice a fraudulent charge on your account, please notify us immediately by calling 859-231-9300 ext 1241 or 800-432-7393.


April 2, 2013
Financial Institutions in the Louisville Area Currently Experiencing High Amounts of Debit Card Fraud

Financial institutions in the Louisville area are currently experiencing high volumes of debit card fraud. It is important for you to do your part to protect yourself by monitoring your account for fraudulent activity on a regular basis. Additionally, all GTKY CU debit cards are protected by 24/7 fraud monitoring service that detects unusual spending patterns.

If you notice a fraudulent charge on your account, please notify us immediately by calling 859-231-9300 ext 1241 or 800-432-7393.


 

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