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FAQ

What's a Credit Union?
A Credit Union is a cooperative, not-for-profit financial institution organized to promote thrift and provide credit to members. It is member-owned and controlled through a board of directors elected by the membership. The board serves on a volunteer basis and may hire a management team to run the Credit Union. The board also establishes and revises policy, sets dividend and loan rates, and directs certain operations. The result: members are provided with a safe, convenient place to save and borrow at reasonable rates at an institution which exists to benefit them, not to make a profit.

Who owns a Credit Union?
Most financial institutions are owned by stockholders, who own a part of the institution and intend on making money from their investment. A Credit Union doesn't operate in that manner. Rather, each Credit Union member owns one "share" of the organization. The user of Credit Union services is also an owner, and is even entitled to vote on important issues, such as the election of member representatives to serve on the board of directors.

How did Credit Unions start?
The first Credit Union cooperatives started in Germany over a century ago. Today, Credit Unions are found everywhere in the world. The Credit Union movement started in this country in Manchester, New Hampshire. There, the St. Mary's Cooperative Credit Association, a church-affiliated Credit Union, opened its doors in 1909. Today, one in every three Americans is a Credit Union member.

What is the purpose of a Credit Union?
The primary purpose in furthering their goal of service is to encourage members to save money. Another purpose is to offer loans to members. In fact, Credit Unions have traditionally made loans to people of ordinary means. Credit Unions can charge lower rates for loans (as well as pay higher dividends on savings) because they are nonprofit cooperatives. Rather than paying profits to stockholders, Credit Unions return earnings to members in the form of dividends or improved services.

Who can join a Credit Union?
A Credit Union exists to serve a specific group of people, such as a group of employees or the members of a professional or religious group. This is called a "field of membership." The field of membership may include where they live, where they work, or their membership in a social or economic group.

Who's eligible to join Greater Kentucky Credit Union?
Anyone who works in the Central Kentucky counties of Fayette, Anderson, Bourbon, Boyle, Clark, Estill, Franklin, Garrard, Harrison, Jessamine, Lincoln, Madison, Mercer, Nicholas, Powell, Scott, or Woodford (with the exception of those who work for a school, hospital, or the state of Kentucky). Relatives of existing Greater Kentucky Credit Union members are also eligible to join in addition to employees of Greater Kentucky Credit Union's Select Employee Groups (SEGs).

To find out if your company is currently one of our SEGs, please contact Julie Logan at 859-231-9300 or 800-432-7393, extension 1235.

What is Greater Kentucky Credit Union?
Greater Kentucky Credit Union is a full-service financial institution. Greater Kentucky Credit Union offers Savings and Checking Accounts with Direct Deposit and Payroll Deduction services available. We also offer convenient services, which include VISA Credit Cards, Debit/ATM Cards, and 24-Hour account access via CALL-24, our audio response service. Greater Kentucky Credit Union has a full-service Member Services department that makes various types of loans, including home mortgages, home equity loans, auto loans, and personal loans.

Are savings deposits insured?
Yes. All savings accounts are insured up to $250,000 by the National Credit Union Administration (NCUA), an agency of the federal government. In addition, retirement accounts are insured up to $250,000.

How can I make deposits into my Greater Kentucky Credit Union account?
Through various ways such as payroll deduction, Direct Deposit, mail, at any of our office locations, or at any of nearly 4000 service centers located throughout the United States.

Note: Not all employers offer both Direct Deposit and Payroll Deduction; check with your employer.

What is Direct Deposit? How can I get it started?
Direct Deposit (also known as Total Wages) is a pre-authorized deposit of your entire paycheck, each pay period, into your account(s).

You must complete and sign a Direct Deposit form and return it to your payroll or personnel department at your place of employment. (If you want the money deposited into more than one account, contact Greater Kentucky Credit Union).

What is Payroll Deduction?
Payroll Deduction is a pre-authorized amount that is deducted from your pay, each pay period, and deposited into your account(s). You can also have that money allocated to another account, such as a child's.

Can I have my loan be set up to be paid automatically once a month?
Yes. This is accomplished via Payroll Deduction (or Direct Deposit).

What must I do to setup Payroll Deduction?
You need to complete a Direct Deposit form indicating the amount you would like to have deposited into your account each pay period and return it to your payroll or personnel department at your place of employment. (If you want the money deposited into more than one account, contact Greater Kentucky Credit Union.)

How do I apply for a loan?
You can apply online, or by calling or visiting any of our locations. All members 18 years of age and older are eligible to apply with Greater Kentucky Credit Union. If you are not a member, you may apply for a loan and your membership will open.

 

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