Contact Us













General Information
 
Branch Locations

Main Office
Member Service Center
Versailles Branch Office
 
►Member Services     Phone: (800) 432-7393     |     Fax: (859) 253-1572     |     memberservice@gtkycu.com

 
FREE ATM Locator
 
CU Service Centers Shared Branching 
   Greater Kentucky Credit Union is now accessible in 50 states and over 4,000 locations.
   
Learn more about shared branching.
 
Holiday Schedule
 

►Electronic Services
   
Electronic Services User Guide

   CU 24/& Online Access     Login     |     Sign Up     |     FAQ
   CALL-24 Phone Account Access    (859) 259-0077 or (800) 432-7393     |     User Guide and Tips
   e-Statements     Login     |     Sign Up
   Bill Payment     Login    |     Sign Up 
   e-Marketing    
Sign Up    

 

►Techicnal Support Help Lines
   CU 24/7 Online Access Tech Support     (859) 231-9300 or (800) 432-7393 option 7 
   CALL-24 Phone Banking Service Tech Support     (859) 231-9300 or (800) 432-7393 option 1, 1. 

 
►Lost or Stolen

   MasterCard Debit Card
   (859) 231-9300 or (800) 432-7393 option 1, 2 during business hours
   (800) 264-5578 after business hours   

   Visa Credit Card

   (859) 231-9300 or (800) 432-7393 option 1, 2 during business hours
   (800) 556-5678 
after business hours   

 
►IMPORTANT! Greater Kentucky Credit Union WILL NEVER, nor do any of our industry trade associations, solicit you to    
   update your personal/private account information via online methods. Personal information includes but is not limited to 
   account or card numbers, Personal Identification Numbers (PIN), Social Security or Tax ID numbers as well as transaction 
   amounts, dates or descriptions.

   Please disregard and delete any unprompted e-mails and websites requesting personal and/or account information. Under no 
   circumstances provide any information without contacting us first. If you have provided your personal information to someone 
   online, contact the credit union immediately at (859) 231-9300 or (800) 432-7393 to report it. 
 

E-Mail: If you have a problem or question please feel free to email the credit union at memberservice@gtkycu.com.  *Please remember when using internet email DO NOT include your social security number or member account number in a effort to protect your identity. All financial transactions MUST BE conducted with secure CU 24/7 Online Access or contact the credit union during regular business hours by calling (859) 231-9300 or (800) 432-7393.

We Appreciate Your Business.


Member Service Satisfaction
   
We want to hear from YOU.
Your feedback and comments are important to us.
and tell us how we are doing.

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