Contact Us

Greater Kentucky Credit Union
Main Office
Phone: (859) 231-9300 or (800) 432-7393
Fax: (859) 253-1572
1001 Red Mile Road
Lexington, Kentucky 40504

Lobby and Drive-Thru Hours
Monday thru Friday 9:00 a.m. - 4:00 p.m.
Saturday 9:00 a.m. - 1:00 p.m.

Greater Kentucky Credit Union
Member Service Center
Phone: (859) 278-2263 or (800) 432-7393
Fax: (859) 277-8171

2549 Regency Road, Suite 105

Lexington, Kentucky 40503

Lobby and Drive-Thru Hours
Monday thru Friday 9:00 a.m. - 4:00 p.m.

Greater Kentucky Credit Union
Versailles Branch
Phone: (859) 879-3674 or (800) 432-7393

Fax: (859) 879-3765
479 Lexington Road

Versailles, Kentucky 40383

Lobby and Drive-Thru Hours
Monday thru Friday 9:00 a.m. - 4:00 p.m.

Holiday Schedule

CU 24/7 (Online Service) Tech Support
(859) 231-9300 or (800) 432-7393 option 7

CALL-24 (Audio Service)

(859) 231-9300 or (800) 432-7393 option 1, 1

To report lost or stolen debit (Master Card) or credit card (VISA)

Monday-Friday 9 AM-4 PM ET, call (859) 231-9300 or (800) 432-7393) option 1, 2.
Non-business hours and weekends, call (800) 264-5578 if debit, (800) 556-5678 if credit.

IMPORTANT: Greater Kentucky Credit Union WILL NEVER, nor do any of our industry trade associations, solicit you to update your personal/private account information via online methods. Personal information includes but is not limited to account or card numbers, Personal Identification Numbers (PIN), Social Security or Tax ID numbers as well as transaction amounts, dates or descriptions.

Please disregard and delete any unprompted e-mails and websites requesting personal and/or account information. Under no circumstances provide any information without contacting us first. If you have provided your personal information to someone online, contact the credit union immediately at (859) 231-9300 or (800) 432-7393 to report it.

E-Mail: If you have a problem or question please feel free to email the credit union at memberservice@gtkycu.com. *Please remember when using internet email DO NOT include your social security number or member account number in a effort to protect your identity. All financial transactions MUST BE conducted with secure CU 24/7 Online Access or contact the credit union during regular business hours by calling (859) 231-9300 or (800) 432-7393.

We Appreciate Your Business.

Member Service Satisfaction

We want to hear from YOU.
Your feedback and comments are important to us.
and tell us how we are doing.

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